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Description
Functionalities for managing director, network manager and customer service:
- Communicate about planned and unexpected service breaks, quality issues and work site information
- Keep key stakeholders informed anytime
- Improve customer experience and minimize harm
- Integrate communications with asset and customer data
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Struggling with responding to customer expectations for communications?
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Inform customers and media 24/7
Description
End customer communication of distribution problems and issues for supervisors, customer service and group on duty
- At the office using own desktop, on the field using tablet or phone 24/7
Communication channels according to needs
- Personal SMS messaging for end customers
- Public Internet Map Service of quality issues for end customers and media
Support for all communication needs
- Preliminary service break communication and scheduled messages
- Communication of unexpected service breaks according to the valve states
- Free-form communication of distribution quality issues and work sites
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You'll get
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What's in it for us?
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Content
Lithuania
Robertas Puodžius
+370 612 99992
robertas@tes.lt
International
Antti Nevas
+ 358 40 5855 181
antti.nevas@trimble.com
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Our sales team is here to help. In any questions, get in touch with your Trimble contact persons.
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Contact us for more information
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Card Summary
For managing director, network managers and customer service to provide information to customers and media about service breaks, service quality and work sites
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Provide information for customers and media about service breaks, service quality and work sites
